Frequently Asked Questions
Everything you need to know about shopping with Earthful.
What are your shipping rates and delivery times?
We offer flat-rate shipping on all orders, with free standard shipping on purchases over $75. Delivery typically takes 3-5 business days depending on your location.
What is Earthful's return policy?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days for a full refund or exchange.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products sustainably sourced?
Yes, at Earthful we prioritize ethical sourcing and eco-friendly materials. We partner with manufacturers who adhere to fair labor practices and environmental standards.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.